Privacy and contact

Email offers are optional. If you request offers, we record your email, your choice, when and where you made it, and confirmation or withdrawal of consent. We may send an email asking you to confirm before adding you to the offers list. You can turn offers off in Forkie Rewards or use an offers email’s unsubscribe link, without stopping order confirmations and status updates.

Forkie Rewards links your stamps, coffee claims and order history to your checkout email. We send one-use sign-in codes to verify that you control that inbox. Essential, secure cookies keep you signed in for 12 hours, or up to 30 days if you choose to stay signed in. Signing out removes your session. Sign-in codes expire after 10 minutes. These service emails do not sign you up for marketing.

Forkie Fat Boyz uses your name, contact details, delivery address and basket to receive, prepare and deliver or make your order available for collection. Your email address is used for order confirmations and order-status updates. Your phone number lets the kitchen or driver contact you about your order. Reviews and requests are shown publicly on this site, including the name and message you choose to submit; please do not include private details in them.

Orders and messages are stored securely with our site provider. We use an email service to send order confirmations and status updates. The email service receives the details needed to deliver those messages. We do not store card details on this site. We do not use order contact details for promotional texts or emails without a separate lawful basis.

We keep records while needed to handle orders, enquiries, complaints, accounting and legal requirements, then delete or anonymise them. You can ask to see or correct your information, or ask about deleting it, by emailing support@foodorderboss.co.uk. Please include enough information for us to locate your order without sending payment details.

Allergen questions: If you have a food allergy, intolerance or dietary requirement, ask a member of staff when ordering. Staff must confirm the exact ingredients and handling for your chosen items. The voice assistant cannot verify ingredients or cross-contact.